Privacy Policy

Last updated 30-01-2021

 

Privacy Policy

ThisPrivacy Policy explains our policy regarding the collection, use, disclosureand transfer of your information by iBikxInsurance Solution (IIS), and/or its subsidiary(ies) and/oraffiliate(s) (collectively referred to as the “Company”).

This Privacy Policy is subject to changes, thus, please refer itperiodically. As we update, improve and expand the Services, we may change thispolicy as per company norms & its requirements. By accessing the Companywebsite or this Application or otherwise using the Services, you consent tocollection, storage, and use of the personal information you provide (includingany changes thereto as provided by you) for any of the services that we offer.

The terms of this policy shall supersede all prior discussions,agreements and negotiations between the parties as to the subject matterhereof.

Company respects the privacy of the Users of the Services and iscommitted to reasonably protect it in all respects. The information about theuser as collected by the Company is:

(a) information supplied by Users;

(b) information automatically tracked while navigation and;

(c) information collected from any other source (collectivelyreferred to as Information).

This Privacy Policy covers the following:

  1. Weand our authorized third parties may collect different types of PersonalInformation and Sensitive personal Data or Information, as required under lawsand regulation and also based on your desire to avail our services and maintainour business relationship with you.
    This Personal Information and Sensitive personal Data or Information collected,handled and dealt by us may include, amongst other things:
    Information that allows Company to provision desired services and tocommunicate with you and comply with current legal and regulatory requirements.This information may include but not limited to:

    • : Your name, Age, Gender, Date of Birth, Photographs, Password to Company’s Customer Portal, etc.
    • : Your address, Telephone numbers, Email id etc.
    • : Financial information which has been shared while accessing banking transactions using online portal. In case of any banking fraud occurred the online portal out-side the portal of Company. The Company shall not be held responsible.
    • : Any Information contained in documents used as proof of Identity and proof of address, proof of age, proof of income.

    Other Information may be collected in the form of varioussurveys which you agree to participate in or provide other feedback to usregarding our products or services; when you register to receive news or publicpolicy updates, other subscription enquiries through our web site.

    In case you do not provide your information or consent for usageof personal information or later on withdraw your consent for usage of thepersonal information so collected, Company reserves the right todiscontinue/cancel the services for which, the said information was sought.

    1. The Personal Information and personal Data or Information thatwe collect from you is held in accordance with applicable laws and regulationsin India. It may be used by us for a number of lawful purposes connected withour business operations and functions, which include but not limited to:

      1. Carrying out activities connected with the running of our business such as personnel training, quality control, network monitoring, testing and maintenance of computer and other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer;

       

      1. We may disclose and/or transfer your Personal Information and/orpersonal Data or Information at times to third parties in cases where it isnecessary for providing services to you and/or if you have consented for thesame. We may disclose and/or transfer your information to:

        1. to any other entity or organization in order for them to understand our environment and consequently, provide you with better services.

        We may share your Personal Information including  personal Dataor Information, without obtaining your prior written consent, with governmentagencies mandated under the law to obtain information including Personal Dataor Information for the purpose of verification of identity, or for prevention,detection, investigation including cyber incidents, prosecution, and punishmentof offences, or where disclosure is necessary for compliance of a legalobligation.

        Any Personal Information including Personal Data or Informationmay be required to be disclosed to any third party by us by an order under thelaw for the time being in force.

         

        1. Cookies to improve the responsiveness of the websites for our Users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User’s individual interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers may also assign their own cookies to your browser (if you click on their ads etc.), a process that we do not control. We receive and store certain types of Information whenever you interact with us via website or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.

         

        Optingout

        If a User opts out using the Ads Settings, the unique cookie IDon the User’s browser is overwritten with the phrase “OPT_OUT”. Because thereis no longer a unique cookie ID, the opt-out cookie can’t be associated with aparticular browser.

        Log File Information

        We automatically collect limited information about yourcomputer’s connection to the Internet, mobile number, including your IPaddress, when you visit our website, application or service. Your IP address isa number that lets computers attached to the internet know where to send youdata — such as the pages you view. We automatically receive and log informationfrom your browser, including your IP address, your computer’s name, youroperating system, browser type and version, CPU speed, and connection speed. Wemay also collect log information from your device, including your location, IPaddress, your device’s name, device’s serial number or unique identificationnumber (e.g.. UDiD on your iOS device), your device operating system, browsertype and version, CPU speed, and connection speed etc.

        1. We shall take reasonable steps to ensure that the personalinformation and/or Sensitive personal Data or Information pertaining to you isstored in a secure environment and is protected from unauthorized access,modification or disclosure.

          • The Company shall retain your personal Information as long as required to provide you with services or otherwise required under the law.
          1. We reserve the right to update this Policy as necessary fromtime to time. Please check our website periodically for any changes thereto aswe shall update such changes at any point of time, as per necessaryrequirement. Users may note that such changes to the Privacy Policy shall beeffective from the date of announcement by the Company and not from the date ofposting on the site.

            1. “Personalinformation” means any information that relates to anatural person, which, either directly or indirectly, in combination with otherinformation available or likely to be available with a body corporate, iscapable of identifying such person.

              “Sensitive personaldata or information” of a person means such personal informationwhich consists of information relating to:-

              • provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of these rules.

              “Thirdparty”: For the purposes of this document, a Third Party is a serviceprovider who associates with the Company and is involved in handling, managing,storing, processing, protecting and transmitting information of the Company andalso includes all sub-contractors, consultants and/or representatives of theThird party.

              Thirdparty Services

              In general, the third-party providers used by us will onlycollect, use and disclose your information to the extent necessary to allowthem to perform the services they provide to us. However, certain third-partyservice providers, such as payment gateways and other payment transactionprocessors, have their own privacy policies in respect to the information weare required to provide them for your purchase-related transactions. For theseproviders, we recommend that you read their privacy policies so you canunderstand the approach in which your personal information will be handled bythese providers. In particular, remember that certain providers may be locatedin or have facilities that are located a different jurisdiction than either youor us. So if you elect to proceed with a transaction that involves the servicesof a third-party service provider, then your information may become subject tothe laws of the jurisdiction(s) in which that service provider or itsfacilities are located. Once you leave our website/app or are redirected to athird-party website or application, you are no longer governed by this PrivacyPolicy or our website’s Terms of Service.

              Third party Links: When you click on links on ourwebsite/app, they may direct you away from our site. We are not responsible forthe privacy practices of other sites and encourage you to read their privacystatements.

               

              1. Redressal Mechanism: Any complaints, abuse or concerns withregards to the processing of information provided by you or breach of theseterms shall be immediately informed to the designated company staff asmentioned below via in writing or through email signed with the electronicsignature to  

                Email id : connect@ibikx.in

                IBIKX INSURANCE SOLUTION (IIS) 403, KaveriCommercials, JM Road, Andheri East, Mumbai 72.